If you don’t see orders you expect, check in order:
- Is the right store/marketplace selected? Switch to the relevant marketplace from the top selector.
- Is the store authorized? If there is a re-authorization banner, fix that first.
- Sync timing: Orders flow in with a few minutes’ delay; a very recent order may not have landed yet.
- Filters: Reset the status/date filters on the Orders screen.
If a specific order is still missing after all this, open a support ticket with the order number; the team can review sync logs and run a catch-up.