Help Center / Orders & Shipping

The order fulfillment workflow (end to end)

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In GoSellerGo, orders you ship yourself (FBM and Temu) move through a state machine:

  1. New: Order arrived, not yet processed.
  2. Confirmed: You started fulfilling the order (manual or auto-confirm).
  3. Label purchased: A shipping label was bought.
  4. Shipped: The package is on its way; a tracking number was entered/created.
  5. Delivered: Set automatically when tracking returns “delivered”.

You can cancel from any stage; if there is an active label it is voided first. Overdue orders in the queue are highlighted and sorted by their ship by date, making on-time shipping easier.

FBA orders do not enter this workflow — Amazon ships them and you only track them.

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