Help Center / Troubleshooting

Why isn’t my data updating?

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GoSellerGo pulls data from Amazon and Temu at regular intervals; not everything is instant. Normal behavior:

  • Orders: Updated at short intervals (minutes).
  • Price/competition and rank: Refreshed in certain collection windows (e.g. nightly).
  • Inventory/FBA stock: Refreshed every few hours.

Because of Amazon’s rate limits, some data can be delayed at times; this is temporary and self-corrects. If you see data that hasn’t updated for a long time (hours), first check the store authorization, then open a support ticket if needed.

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